BD16 Privacy Policy – Our Commitment to Protecting Your Data in Bengali

BD16 believes your personal data belongs to you. Protecting it is our responsibility. Millions of people across Bangladesh enjoy betting on BD16, and we treat every member's privacy with equal importance.

This Privacy Policy explains what types of data BD16 collects, why it is collected, how it is kept secure, and under what circumstances it may be shared with third parties. This policy applies to the bd16.asia website and all BD16 mobile applications.

BD16's privacy policy is built to meet international data protection standards. We believe in being fully transparent with our members, so everything is written in plain, straightforward language — no complex legal jargon.

BD16 only collects the information genuinely needed to deliver its services. No unnecessary data is gathered.

BD16 collects data for specific purposes. Here's how your information is used:

• Account management: For login, security verification, and account recovery.
• Identity Verification (KYC): To verify age and prevent fraud through proof of age.
• Payment Processing: To process deposits and withdrawals accurately.
• Service Improvement: To understand which features are used most and improve the platform accordingly.
• Security Monitoring: To detect fraudulent activity, hacking attempts, and account misuse.
• Legal Obligation: To comply with AML (Anti-Money Laundering) laws and prepare reports required by regulatory authorities.
• Support Provided: To understand your issue quickly and provide the right solution.
• Personalized Experience: To present relevant offers based on your preferred sports and betting types.

BD16 never uses your data to sell advertising or for profit with other companies.

BD16 uses multiple layers of security to protect your data. If one layer is ever compromised, the others continue to keep you protected.

• 256-bit SSL Encryption: Every data transmission between your browser or app and BD16's servers is fully encrypted. No one can intercept it in transit.
• Password Hashing: No BD16 employee can ever view your actual password. All passwords are stored using bcrypt hashing.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account – keep OTP verification enabled at login.
• Firewall & Intrusion Detection: Suspicious login attempts and unusual activity are detected and blocked in real time.
• Regular Security Audits: Independent cybersecurity experts regularly audit BD16's systems.
• Access Control: Within BD16, only designated staff can access specific data. Not everyone has visibility into all information.

BD16 does not sell your data. However, in certain limited circumstances, it may be shared with specific third parties:

• Payment Processor: Only the information necessary to process transactions with bKash, Nagad, Rocket, or your bank is shared. Nothing beyond what is strictly required for payment purposes.
• Identity Verification Services: BD16 works with trusted third-party providers for KYC verification. They are legally obligated to keep your information confidential.
• Legal Authorities: Information may be disclosed to regulatory authorities when required by a court order, investigation, or legal obligation.
• Technology Partners: Limited data is shared with server hosting and cybersecurity partners as needed for operations. All such partners are bound by BD16's confidentiality agreements.

The BD16 website and app use cookies. A cookie is a small data file stored in your browser that helps improve your browsing experience.

• Essential Cookies: To protect login sessions and maintain site security. The site cannot function properly without these.
• Preference cookies: To remember your language settings and theme preferences, so you don't have to reconfigure them every time.
• Analytics cookies: To understand which pages receive the most visits from our members. This data is processed anonymously — you are not individually identified.

The BD16 mobile app uses local storage instead of cookies. All data stays on your device and never leaves it.

You can delete or block cookies at any time through your browser settings. Please note that doing so may affect certain features of the site.

As a BD16 member, you have a number of rights over your own data. BD16 respects and upholds all of these rights.

BD16 strictly prohibits access by anyone under 18. BD16 does not knowingly collect data from children or minors.

• Date of birth is verified during registration. If the date entered indicates the user is under 18, registration cannot be completed.
• Proof of age is required during identity verification (KYC).
• If a member is identified as a minor, their account is immediately closed and all collected data is deleted.

If a parent believes their child has accidentally created an account on BD16, please email support@bd16.asia immediately. BD16 will take prompt action.

BD16 does not retain your data longer than necessary. However, certain information may be kept for a specified period to meet legal obligations.

• Active Account: All data is retained for as long as your account remains active.
• After account closure: Under AML regulations, transaction and identity data is typically retained for up to 5 years.
• Betting History: May be retained for up to 3 years after account closure.
• Cookie Data: Session cookies are deleted when the browser is closed. Persistent cookies last for a maximum of 1 year.

After the legally required minimum period, BD16 securely deletes your data. The deletion process is regularly verified by independent third parties.

BD16 may update this Privacy Policy from time to time. When changes are made, the new date will appear at the top of this page. For significant changes, members will be notified by email or in-app notification.

Continuing to use BD16's services after a policy update will be considered your acceptance of the revised policy.

For any privacy-related questions or concerns:

• Email: support@bd16.asia
• Live Chat: Available 24/7 on every page of the site